I am currently unable to log into the game. This was a problem last week as well, but it got sorted before our Tuesday raid started. Now, it seems, I have found a perfectly logical explanation for why I can’t log in:
The American servers are still down for maintenance. Because of this, obviously, I cannot log into my account.
This was the explanation that Blizzard poster Gelmkar posted on the EU tech forums: http://forums.wow-europe.com/thread.html?topicId=14201450057&sid=1&pageNo=7#125.
Apparently, because I created my account just when the new Bnet was released, it was created on servers located in the US. This means that when the US servers are down, I can’t reach the authentication software needed to log in. I have no problem logging into eu.battle.net. When I tried to log into SC2 beta, all I get is “You are trying to log in with a client that the server does not recognize” – whatever that means. It doesn’t prompt me to update the client or anything.
So, I have sent a mail to Blizzard’s tech support, fuming and frothing, asking for an explanation, a fix, some way to log into the game. But for now, it seems that I am unable to play until the American servers are up and running again, at which point I can log into the European servers again.
Obviously, I don’t give much credit to this explanation. It is certainly not satisfactory service, and I am very dissatisfied. How was this not corrected ages ago? Why can I still log in to eu.battle.net? Why is this the first we hear of it? Why am I being punished for signing up for Battle.net as soon as I got the chance?
I hope this gets fixed soon. We are doing Halion tonight
- QQ… qq… qqqqqqq..
Update: Blizzard actually responded on Twitter. Props to them. That’s nice
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Good thing you won’t have to worry about this silly stuff when Starcraft 2 comes out. Starcraft 2 will have 100% uptime on all realms, and WoW will quickly die after Starcraft 2 comes out.
It will also have the second coming of Christ included in one of its patches. Then you’ll look silly!
Ouch! Sorry to hear that.
On a side note, it’s possible to find the physical location of the realms, and the instance servers associated with realms/battlegroups. It’s generally a good idea to use a realm as close to you as possible.
I’ve found that my disconnect issues dropped to zero when I moved to a server that is located in the same city as me. Plus, the lag is so low that I can beat everyone to the mining nodes.
Not that any of that will help, of course.
It’s completely absurd to even have 2 (or more) separate regions for the Battle.net
I doubt redundancy didn’t occur to Blizzard when designing this system. Say if you were an US player with an EU account, you’d want to check how people are doing there while the US maintenance rolls on forward.You would login on the EU client and get a warning stating the logon might be slow because your preferred auth server (US) is offline and you are going to be auth’d on a server located in EU.
Or, they could just have a service where you could migrate your B.net to EU servers…
The Real WTF™ is still why the odd logic?
i had the same thing happen to me, eu server and us battlenet acc. i emailed blizz and i had to send some info to get it fixed was a real pain in the ass though