I am currently unable to log into the game. This was a problem last week as well, but it got sorted before our Tuesday raid started. Now, it seems, I have found a perfectly logical explanation for why I can’t log in:
The American servers are still down for maintenance. Because of this, obviously, I cannot log into my account.
This was the explanation that Blizzard poster Gelmkar posted on the EU tech forums: http://forums.wow-europe.com/thread.html?topicId=14201450057&sid=1&pageNo=7#125.
Apparently, because I created my account just when the new Bnet was released, it was created on servers located in the US. This means that when the US servers are down, I can’t reach the authentication software needed to log in. I have no problem logging into eu.battle.net. When I tried to log into SC2 beta, all I get is “You are trying to log in with a client that the server does not recognize” – whatever that means. It doesn’t prompt me to update the client or anything.
So, I have sent a mail to Blizzard’s tech support, fuming and frothing, asking for an explanation, a fix, some way to log into the game. But for now, it seems that I am unable to play until the American servers are up and running again, at which point I can log into the European servers again.
Obviously, I don’t give much credit to this explanation. It is certainly not satisfactory service, and I am very dissatisfied. How was this not corrected ages ago? Why can I still log in to eu.battle.net? Why is this the first we hear of it? Why am I being punished for signing up for Battle.net as soon as I got the chance?
I hope this gets fixed soon. We are doing Halion tonight
- QQ… qq… qqqqqqq..
Update: Blizzard actually responded on Twitter. Props to them. That’s nice
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